About the Role
Job Summary
The Director of Quality will lead the development, implementation, and continuous improvement of quality systems across all facilities. This individual will serve as a key leader in ensuring all products meet strict customer, regulatory, and internal quality standards while fostering a culture of accountability and continuous improvement.
This role requires strong cross-functional leadership across operations, production, supply chain, and customer service teams.
Key Responsibilities
Quality Management Systems (QMS)
Develop, implement, and maintain QMS programs aligned with ISO, GMP, and customer requirements
Ensure consistency of quality systems across multiple manufacturing sites
Industry-Specific Quality Leadership
Apply deep expertise in labels, shrink sleeves, and flexible packaging
Improve process control, reduce defects, and enhance product consistency
Continuous Improvement
Lead Lean and Six Sigma initiatives focused on waste reduction and process optimization
Drive Kaizen events and operational improvement projects
Compliance & Auditing
Manage internal, external, and customer audits
Address non-conformances and ensure corrective actions are effectively implemented
Supplier & Customer Quality
Establish and maintain supplier quality standards
Serve as escalation point for customer quality issues and resolutions
Data & Performance Reporting
Track KPIs and quality metrics across all sites
Provide actionable insights to senior leadership
Leadership & Team Development
Lead, mentor, and develop quality teams across locations
Build a culture of accountability, engagement, and continuous improvement
Requirements
Qualifications
Bachelor’s degree in Quality, Engineering, Packaging Science, or related field (Master’s preferred)
7–10+ years of progressive quality leadership experience
Minimum 5 years in labels, shrink sleeves, or flexible packaging
Strong knowledge of ISO standards, GMP, FDA packaging regulations, and audit processes
Experience leading multi-site quality teams in manufacturing environments
Strong cross-functional leadership with operations and supply chain teams
Six Sigma Black Belt, Lean Manufacturing, or ISO Lead Auditor certification strongly preferred
Preferred Qualifications
Expertise in pressure-sensitive labels and flexible packaging quality systems
Strong understanding of ERP systems, QMS platforms, and SPC tools
Excellent leadership, communication, and organizational skills
Strong analytical mindset with ability to drive data-driven decisions
Ability to thrive in a fast-paced, customer-focused manufacturing environment
About the client
This client is a leading flexographic and digital printing manufacturer. This is a high-impact leadership role responsible for overseeing manufacturing, facilities, and operational performance within a fast-paced production environment.