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Operations Manager

Willoughby, OH 44094, USA

Full Time

About the Role

About the Role


The Operations Manager is responsible for leading all aspects of manufacturing and operational performance, including production, facilities, quality alignment, and workforce leadership. This role focuses on optimizing efficiency, improving profitability, and ensuring high-quality output across all production functions.

You will oversee multiple departments and supervisory leaders while partnering closely with cross-functional teams such as Sales, Customer Service, IT, and Facilities.


Key Responsibilities

Operational Leadership & Strategy

  • Develop and execute short- and long-term manufacturing and operational strategies

  • Lead workforce planning, capacity planning, and capital investment initiatives

  • Align production output with overall business goals

Production & Performance Optimization

  • Monitor manufacturing KPIs and drive continuous improvement initiatives

  • Improve production efficiency, reduce waste, and optimize workflows

  • Ensure inventory control and operational accuracy across departments

Team Leadership & Development

  • Lead, hire, train, and develop supervisors and production teams

  • Build a strong, accountable, and performance-driven culture

  • Manage performance evaluations and employee development programs

Cross-Functional Collaboration

  • Partner with Sales and Customer Service to align production schedules with demand

  • Collaborate with IT and Facilities to ensure operational stability and security

  • Work closely with purchasing, shipping, receiving, and R&D functions

Compliance & Safety

  • Ensure compliance with OSHA and manufacturing safety standards

  • Promote a strong safety-first culture across all operations

Continuous Improvement

  • Lead Lean manufacturing and process improvement initiatives

  • Implement cost-saving strategies and operational efficiencies

Requirements

Qualifications


  • High school diploma or GED required (Bachelor’s degree preferred)

  • 6+ years of operations or manufacturing leadership experience

    • OR 10+ years of combined education and experience

  • Strong background in manufacturing, production, or industrial operations

  • Proven leadership experience managing supervisors and cross-functional teams

  • Strong understanding of production systems, KPIs, and operational metrics

  • Proficiency in Microsoft Office and manufacturing software systems

  • Strong communication, leadership, and problem-solving skills


Physical Requirements & Work Environment


  • Ability to stand, walk, and sit for extended periods

  • Occasional lifting up to 50 lbs

  • Manufacturing environment with moderate noise and moving machinery

  • Strong focus on safety compliance and operational discipline

About the client

Jump Start Consulting is partnering with a leading flexographic and digital printing manufacturer to identify an experienced Operations Manager. This is a high-impact leadership role responsible for overseeing manufacturing, facilities, and operational performance within a fast-paced production environment.

This opportunity is ideal for a hands-on operations leader who can drive efficiency, lead teams, and execute strategic initiatives across a multi-functional manufacturing operation.

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